Service Policies

AURA & RAAH bookings require a minimum of 7 days in advance of the requested appointment date due to the preparation work required by the client. 

All other service bookings require a minimum of 2 days in advance of the requested appointment date. 

To cancel or reschedule, email michelle@energeticembrace.com. 

For AURA & RAAH sessions, please email a minimum of 7 days in advance of your scheduled appointment time and a minimum of 2 days in advance of your scheduled appointment time for all other service bookings. 

Please keep in mind that your appointment time has been set aside specifically for you and healing in your highest good.

Accepted forms of payment for CDN clients include e-transfer or credit card and PayPal for USD clients. 

For AURA & RAAH sessions, an invoice will be emailed 7 days prior to your scheduled appointment and for all other services, an invoice will be emailed 2 days prior to your scheduled appointment. 

Payment is due upon receipt of your invoice.

Services already provided are not eligible for refunds. 

Energetic Embrace™ reserves the right to reschedule or cancel an AURA and/or RAAH appointment where the client has not done the required 7-day preparation work for their session and the associated appointment fee will be charged to the client regardless of the session being completed. 

Clients will be charged the full appointment fee when cancelling or rescheduling with less than the required notice indicated in the Cancellation Policy.